A space in Waterdown
250 Dundas Street East
Waterdown, ON L0R 2H4
Let us know about any access needs or arrival questions before your visit so we can help you plan.
Plan your visitOnline counsellingSupport, wherever
Support, wherever
you feel comfortable.
Meet with a therapist online, with space for the same thoughtful conversations. Ask us about availability and whether online care is right for you.
01
Get in touch
Send a short enquiry or call the practice. You can request a therapist or ask for help finding a match.
02
Explore your options
We’ll discuss availability, session format, fees and your questions before arranging an appointment.
03
Begin together
Your first session is time to get to know each other and talk about what you hope counselling can help with.
A conversation online
Choose a private, comfortable spot and a reliable internet connection. Your therapist will explain how to join.
Tell us where you will be located during sessions so we can confirm therapist eligibility and fit.
Ask about online appointmentsYou set the starting point.
You can ask questions about your therapist’s approach and take time to decide whether it feels right. There is no need to share more in an initial enquiry than you feel comfortable sharing.
Before your first appointmentA few things
A few things
you may be wondering.
Do I need to know which therapist to choose?
No. Share a little about what you are looking for and we can help you explore a suitable match. You can also request a particular therapist when you contact us.
What happens after I get in touch?
The practice will follow up to discuss your needs, therapist availability and appointment options. Sending an enquiry does not book a session or commit you to starting therapy.
Can I meet with someone online?
Online appointments are available with members of our team. Let us know your preference and where you will be located so we can confirm a suitable option.
How much does counselling cost?
Fees depend on the therapist and the type of session. Please ask for the current rate, session length and cancellation terms before booking. You are welcome to mention your budget when you contact us.
Will my benefits cover sessions?
Coverage depends on your plan and the professional designation of your therapist. Check with your insurer before booking, and ask us for the information you need to confirm eligibility.
What should I bring to a first session?
You do not need to prepare a perfect explanation of what is going on. Before your appointment, we will let you know about any intake information to complete and how to attend.
Whenever you’re readyLet’s find your
Let’s find your
next step, together.
A question, a conversation, a place to start.
We’re here to help you find the right support.